My experience with MIUS has always been positive, from the responsiveness of Martin the Engineer, to the accommodating attitude of Fraser in Sales.
We recently purchased a Philips ie33 from MIUS and Fraser did his utmost to ensure we received the best & most competitive package to match our requirements. The equipment was delivered promptly and both Fraser and Martin were on site to ensure the installation ran smoothly and the echo machine set up to our exacting needs.
Rachel Jones, Cardiolgy, Northern Lincolnshire and Goole NHS Foundation Trust
At Derriford NHS Hospital, we have used MIUS for the past 11 years, for our GE and Philips Ultrasound Scanners and probes. During that time we have enjoyed a good working relationship and have extended our current contracts for a further 5 years until 2020. I thoroughly recommend MIUS as a maintenance provider.
Chris Stone, EBME Manager, Plymouth Hospitals NHS Trust
Family Health and Planning Clinic Ltd, Tiverton, Devon
I have been using Mount International United Services since 2007. It began with a few ultrasound scanners being covered under a maintenance contract as the OEM (Original Equipment Manufacturers) would not support them, but MIUS were able to help out. It then quickly expanded to almost our whole fleet of scanners and probes, covered under a comprehensive contract. I have also used them for adhoc probe repairs and scanner servicing. They are also our obsolete equipment disposal agent, cleansing all data in the process. I have used MIUS for various types of equipment ranging from ultrasound, to ECG stress systems and even Flexible Endoscopes, and have always found them to be a responsive and professional company. They have always listened to my needs and tried to help me in the way that I want to be helped rather than tell me what they can’t do to help me. Their Field Engineers have extensive knowledge and have always been able to sort out my issues, while the Remote Technical Support Engineers always seem to know which parts to send out to get the job done.
Phil Harman – Chief Engineer – Ipswich NHS Hospital
I have been using MIUS for over 6 years now and have always been pleased with their service. Up until now (2015) I have used them for the maintenance of all our ultrasound systems both new and old. Next year (2016) I intend to extend their cover to some general x-ray rooms and mobile x-ray systems. Their engineers are extremely knowledgeable. Spare parts never seem to be an issue and repairs have always been prompt. They not only provide very good value but a very good service as well.
Andy Whittingham Chief Medical Physics Technician
Sandwell & West Bromwich NHS Trust
MIUS have been covering a large selection of our equipment at Ealing Hospital for the past 3-4 years and the service they give is excellent. They cover a wide selection of equipment including all of our Ultrasound equipment that is not under warranty, Digital X-Ray, Fluoroscopy, Mammography, and dental x-ray.
One of the main benefits of MIUS is the personal touch. We always speak to the same people on the phone, and always get the same engineers, with whom we are on first name terms. I have been able to call at the weekend when we have had failures and they have always been able to facilitate an engineer first thing on a Monday morning. They always seek to get parts as soon as possible and always give regular updates. All the staff at MIUS are courteous and the skills of the engineers within the company are a second to none.
Gavin Coleman Clinical Lead – Radiology – Ealing Hospital
London North West Healthcare NHS Trust
After searching the internet for a suitable ultrasound scanner and having a poor response from many suppliers, i was fortunate to find M.I.U.S., who responded quickly and courteously.
They have been extremely helpful in providing good advice, advising on the choice of machine, the export process and generally holding my hand through any problems. The staff have always been available at the end of the phone when wanted.
I have no hesitation in recommending the company. Great to deal with, they’ve made the whole experience trouble free.
My thanks to all the staff, real people who are nice to deal with.
Anthony Tovey, TT Exports, Worcester, UK
City Chiropractic Clinic
We recently purchased a SIUI Apogee 1000 ultrasound scanning machine and wanted to express our thoughts on the equipment and service we received.
Your representative who both demonstrated the equipment and advised us on what we should purchase was Ashley Bick. Ashley was extremely well versed and knowledgeable with regard to the equipment and accessories which we might need. He was polite and well mannered. Without him we would have been in a quandary on which equipment we should purchase. When we ordered the machine it was delivered on time along with Ashley who not only installed it and completed the set up, he undertook the training of our staff efficiently and comprehensively in a way which was easy to understand.
Not only are we delighted with this scanner but with the service we have had and continue to receive from MIUS and of course Ashley. The image quality is superb. We have decided we now require another probe and yet again we have not been disappointed with reaction and service from Ashley.
Well done MIUS and our sincere thanks to what we believe is an all round and competent member of you team. We would recommend your company and equipment to any other professionals looking to purchase ultrasound equipment.
Linda Desborough, Practice Manager, City Chiropractic Clinic Ltd, Plymouth
As a new Vascular Surgeon I required an Ultrasound scanner for my Varicose Veins practice. MIUS was recommended by a colleague and following a few telephone conversations I trialed a SIUI scanner which was more than capable of the job and was remarkable value for money. I would not hesitate in recommending MIUS to anyone. The customer service has been superb and the process of buying (apart from writing the cheque!) was painless!
Neil Hopper, Cornwall Vein Clinic
We have used MIUS to cover maintenance contracts on both ultrasounds and X-ray equipment and for Ad-Hoc repairs for several years now and found them to be skilled, reliable and competitively priced. I have no hesitation in recommending them to other Trusts.
Keith Walker, Head of Clinical Engineering, North Tees and Hartlepool NHS FT
During the setting up and continued running of our business MIUS have assisted us in not only our machine needs, but also with various aspects of developing our service and helping to ensure we meet all of our AQP requirements.
Their continued support and advice is very much appreciated.
Gill Speight & Sheree Patterson, Sonarcare, Ltd
I’ve been very impressed with your continual help, guidance & prompt replies to queries. Thanks again.