In the rapidly changing situation that COVID-19 has put the country in, MIUS, as with many other companies in the UK, have significantly changed the way in which we work following the advice laid out by the government.
Our primary concern, as ever, is the health of our staff and customers alike. Therefore, many of our staff are now working from home in a bid to minimise exposure to the virus and help the country to recover.
We do, however, understand the important part that MIUS plays in supporting you. Although we have taken the decision to reschedule all non-priority services on imaging equipment, we still have frontline engineering staff both in the office and on call to provide technical support and respond to emergency calls in order to keep your equipment and services running. This includes making sure that our warehouse is staffed to ensure the provision of spare parts to our engineers working in the field.
For emergency calls outs and technical support please use the following numbers. You will be put through to one of our administration team who will take details of the issue and forward these to the relevant service coordinator who will get back in touch with you within 10 minutes.
Ultrasound: 01452 203310
X-Ray & CT: 01452 203311
We are still selling a wide range of imaging equipment too, with some great offers available at the moment. We would be happy to discuss your requirements with you over the phone or by email.
Sales: 01452 203312
Customer Care: 01452 729380
The relationships we have with our customers is an important and valued aspect of our business and through these unusual and changing times we will continue to support you all. MIUS Ltd are actively monitoring the information/advice published by PHE and the Government and, as a flexible company, we can react quickly to the changing situation to provide you with the best possible service. Rest assured all the staff at MIUS understand the difficulties that you are all facing, and we continue to stand by our company ethos and motto, ‘When Quality Counts’
It's important that we all pull together to get through these times, stay safe everyone.